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A supplier’s silent weight change can turn a profitable dropshipping order into a loss even when the product price and retail price stay the…

When a supplier ships a dropshipping order in a branded box that was never approved, the first concern is whether the packaging changes what…

When a dropshipping supplier sends a replacement without telling the store, do not immediately mark the original claim as resolved. First establish what was…

When a dropshipping supplier changes its returns-warehouse address, every open return must be checked before a label is issued or reused. A parcel already…

A dropshipping supplier should not combine two separate customers’ orders into one parcel simply because both shipments appear convenient to consolidate. If the destination…

If a dropshipping supplier sends an opened, returned or visibly used item against an order advertised as new, treat it as a product-condition mismatch,…

If a dropshipping customer receives a product without usable instructions, the seller should treat it as a fulfilment and product-information problem, not merely a…

Fragile products can work in a dropshipping store, but only if the seller knows how the supplier packages each item, which carrier service is…

A returned dropshipping parcel with missing accessories needs two separate decisions: what the customer is entitled to receive and what the supplier should credit…